Oracle Business Analyst Recruitment 2013

Recruitment Details:

Channel Support Specialist

Recruitment Criteria:

Desired skills:
Requirement / Label	Description
Detail Oriented	Executes all steps with Rigor
	Validates all steps of documents for 100% accuracy
	Accurately documents the various steps of the process cycle.
Arbitration	Effectively mediates process between Channel rep and Partner
Customer Focus	Consistently executes daily task within SLA
	Takes ownership on deals and ensures customer satisfaction.
Active Listening	Practices attentive listening during process orientation.
	Effectively restates and questions current processes
Communication Skills	Effectively communicates between stakeholders ensuring accurate message is delivered.
Learning / Learning agility	Quick to understand Job role
	Seek clarity on all gaps from manager / mentor
	Quickly moves on to being independent requiring minimal supervision.
	Migrates to new processes and applications with a positive outlook
Presentation Skills	Takes up presentations for process changes and executes with high level audience.
Process Orientation	Executes all delegated tasks with high (99%) accuracy levels
Problem Solving	Provides solutions along with process issues that may arise.

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